Privacy Policy

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At Cruiser Spares and Mechanical, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit and purchase from our online store.

By using our website, you agree to the terms outlined in this Privacy Policy. If you do not agree, please refrain from using our services.

We collect personal information when you interact with our online store. This may include:

• Personal Identification Information: Name, email address, postal address, phone number, and other information you provide when creating an account or making a purchase.
   
• Payment Information: Credit card details or other payment methods (we use secure payment gateways to process transactions).
   
• Technical Information: IP address, browser type, operating system, and browsing activity (collected through cookies and similar technologies).
   
• Shipping Information: Shipping address and other details necessary to fulfill your order.
   

We use your personal information for the following purposes:

• Order Processing: To process your orders, payments, and shipments, and to send you order-related notifications.
   
• Customer Support: To provide customer service, including responding to inquiries, resolving issues, and processing returns or exchanges.
   
• Personalisation: To improve your shopping experience, including personalising content, product recommendations, and promotional offers.
   
• Marketing Communications: To send you marketing communications, such as newsletters, promotions, and offers, unless you have opted out.
   
• Legal Compliance: To comply with legal obligations, resolve disputes, and enforce agreements.
   

We implement reasonable security measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. This includes encryption of sensitive data and securing our website with SSL (Secure Sockets Layer) technology.

However, no method of electronic transmission or storage is 100% secure, and while we strive to protect your information, we cannot guarantee absolute security.

We may share your personal information with third parties in the following situations:

• Service Providers: We may share your information with third-party service providers, such as payment processors, shipping companies, and email marketing platforms, who assist in running our business and fulfilling your orders.
   
• Legal Compliance: We may disclose your information to law enforcement, government authorities, or other third parties if required by law, or to protect the rights, property, or safety of Cruiser Spares and Mechanical, our customers, or others.
   
• Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
   

We use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small files stored on your device that allow us to recognise your preferences and improve our website functionality.

You can manage or disable cookies through your browser settings. However, please note that some features of our website may not function properly if cookies are disabled.

Under the Privacy Act 1988 and the Australian Privacy Principles (APPs), you have the following rights:

• Access: You can request access to the personal information we hold about you.
   
• Correction: You can request that we update or correct any inaccurate or incomplete information.
   
• Opt-Out of Marketing Communications: You can opt-out of receiving marketing emails or newsletters by clicking the "unsubscribe" link in any email or by contacting us directly.
   
• Deletion: You can request the deletion of your personal information, subject to legal and contractual obligations.
   

If you wish to exercise any of these rights, please contact us using the contact details provided below.

Our website may contain links to third-party websites, such as suppliers or external partners. These third-party sites have their own privacy policies, and we are not responsible for their content or privacy practices.

Our website is not intended for children under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations. When we make changes, we will post the updated Privacy Policy on our website with the "Last Updated" date. We encourage you to review this policy periodically.

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Email: admin@Cruisersparesandmechanical.com
Phone: 0428 992 594
Address: Tewantin 4565, Queensland, Australia